Effective date: October 21, 2026. Last updated: October 21, 2026.
This Refund Policy explains cancellations and refunds for food and beverage orders placed with Sammy’s Fish Box on order.sammysfishbox.com.
Our cancellation and refund policy
ALL SALES ARE FINAL ONCE YOUR MEAL ORDER HAS BEEN PLACED AND PAID FOR.
Your charge card or debit card will be charged or debited for the amount of your food and beverage order at the time you submit the order (not at the time that you pick up your order).
THERE WILL BE NO CANCELLATION OR REFUNDS unless you call three (3) hours prior to the pick up time you indicated when placing the order.
THERE ARE NO REFUNDS GIVEN ONCE the order has left the restaurant.
How to request a cancellation
Call us at (718) 885-0920 with your name and order details. Approved refunds are returned to the original payment method; your bank or card issuer may take a few business days to show the credit.
Problems with your order
If something is wrong with your order, please call the restaurant right away so we can help.
Contact
Sammy’s Fish Box Restaurant
Take-out & Delivery Department, 41 City Island Ave, The Bronx, NY 10464
Phone: (718) 885-0920